Effective Date: February 12, 2025

Welcome to Pivotal Chiropractic & Wellness (“Pivotal Chiropractic & Wellness,” “we,” “us,” or “our”). Your privacy is critically important to us. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to protect it.

Information Collection

We collect information to provide and improve our services to you. The types of information we may gather include:

  • Contact Information: Details such as your name, phone number, and email address, which you may provide when initiating contact with us through our website or via text messages.
  • Usage Data: Information on how our website and services are accessed and used may also be collected. This can include your computer’s Internet Protocol (IP) address, browser type and version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

Use of Data

The data we collect serves a variety of purposes, including but not limited to:

  • Providing and maintaining our services
  • Notifying you about changes to our services
  • Enabling you to participate in interactive features of our services when you choose to do so
  • Providing customer care and support
  • Providing analysis or valuable information so that we can improve our services
  • Monitoring the usage of our services
  • Detecting, preventing, and addressing technical issues

Text Message Handling

In compliance with Application-to-Person Ten Digit Long Code (A2P 10DLC) standards:

  • Non-Marketing Use: Pivotal Chiropractic & Wellness does not use the phone numbers or text messages received for marketing purposes. We will never share your phone number or opt-in data with third parties for marketing.
  • Data Protection: We do not store or share your text messages or phone numbers with any third parties. Text messaging is used exclusively for responding to service inquiries or providing support as directly requested by our customers.

Data Security

The security of your data is paramount to us. We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

Privacy Policy Changes

This Privacy Policy may be updated from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Last Updated: February 12, 2025